Hi, As I expected AGIMO (Australian Government Information Management Office) do set some standards already. I've collected a few things that might be of interest to the group. PDFs are never allowed to be the only source for any information - "Agencies are reminded that it is still a requirement to publish an alternative to all PDF documents (preferably in HTML)". See: http://webguide.gov.au/accessibility-usability/accessibility/ A list of PDF readers is already available from AGIMO, some free alternatives are included. There is also an invitation to suggest more alternatives to add to the list. See: http://webguide.gov.au/types-of-content/pdf/list-of-pdf-readers-public/ I've cherry picked some of the statements from some of the sites I'm familiar with below. Good: - None that I can find :( Bad: - http://www.dpcd.vic.gov.au/accessibility - http://www.dpi.vic.gov.au/accessibility-statement - http://parkweb.vic.gov.au/accessibility - http://www.transport.vic.gov.au/accessibility-statement - http://www.pc.gov.au/legal/accessibility - http://www.dhs.vic.gov.au/accessibility-tips Couldn't locate: - http://www.dbi.vic.gov.au/accessibility Most of the departments are inviting feedback via "Contact Us" style links so that is probably a nice easy place anyone on this list can start. I for one will provide the webguide.gov.au links I've listed above to content admins when opportunities arise. Cheers, Dave